Thank you for shopping at Seasonss Fancy (https://seasonssfancy.in/). We are committed to delivering your orders promptly and efficiently. Please read our Shipping Policy carefully to understand our shipping procedures, timelines, and terms.
1. Order Processing Time
- Processing Time: Orders are typically processed within 1-2 business days after payment confirmation, excluding holidays and weekends.
- Order Verification: In some cases, we may contact you for additional verification to ensure the accuracy and security of your order, which may slightly delay processing.
2. Shipping Methods and Partners
- We partner with trusted courier services in India, such as Delhivery, Blue Dart, India Post, and others, to ensure reliable and timely delivery.
- The shipping method for your order will be selected based on your location and the availability of our courier partners.
3. Shipping Charges
- Standard Shipping: Shipping charges are calculated based on the weight of the products, your delivery location, and the courier service used. The exact shipping cost will be displayed at checkout.
- Free Shipping: We may offer free shipping on orders above a certain value, as specified in promotional offers or on our website.
- Cash on Delivery (COD): COD is available for select locations in India, subject to an additional COD fee, which will be mentioned at checkout.
4. Delivery Timelines
- Estimated Delivery Time:
- Metro Cities (e.g., Delhi, Mumbai, Bangalore, Chennai): 2-5 business days.
- Other Cities and Towns: 4-7 business days.
- Remote or Rural Areas: 7-10 business days.
- Delivery timelines are estimates and may vary due to factors such as location, weather conditions, courier delays, or unforeseen circumstances.
- Seasons Fancy is not responsible for delays caused by external factors beyond our control, such as strikes, natural calamities, or courier service disruptions.
5. Shipping Locations
- We currently ship to all serviceable pincodes across India.
- If your pincode is not serviceable by our courier partners, we will notify you, and you may cancel the order for a full refund.
6. Order Tracking
- Once your order is shipped, you will receive a confirmation email and/or SMS with the tracking details, including the courier partner’s name and tracking number.
- You can track your order using the provided tracking link or by visiting the courier partner’s website.
7. Address Accuracy
- Please ensure that the shipping address provided during checkout is complete and accurate, including the correct pincode, landmark, and contact number.
- Seasonss Fancy is not responsible for delays or non-delivery due to incorrect or incomplete addresses provided by the customer.
8. Undelivered Orders
- If an order is returned to us due to an incorrect address, refusal to accept delivery, or multiple failed delivery attempts by the courier, the customer will be responsible for any additional shipping charges for re-delivery.
- If the order is not claimed or re-delivered, we will issue a refund for the product amount, excluding the original shipping charges.
9. Damaged or Lost Shipments
- Damaged Shipments: If you receive a damaged or tampered package, please do not accept the delivery and contact us immediately at [insert contact email/phone number] with photos of the package and products.
- Lost Shipments: In the rare event that your order is lost in transit, please contact us within 7 days of the expected delivery date. We will investigate with the courier partner and provide a resolution, which may include a replacement or refund.
10. International Shipping
- Currently, Seasonss Fancy does not offer international shipping. We only deliver within India.
11. Contact Us
If you have any questions or concerns about your order or our shipping policy, please reach out to us:
- Email: [business.seasonssfancy@gmail.com]
- Phone: [+91 9865273535]
- Customer Support Hours: Monday to Saturday, 10:00 AM to 7:00 PM IST
We value your trust and strive to make your shopping experience with Seasons Fancy seamless and satisfactory.
Last Updated: July 8, 2025
